The TU recently deployed a group of "intrepid" reporters to ride CDTA buses throughout the region. The short story: the bus isn't so bad, but "a stunning lack" of schedules and signs makes for some confusing rides. Somewhere, Qualities of Life in Albany is probably yelling something along the lines of, "Yes! Exactly! That's what I've been saying!"
The thing that was really news to us was way down at the bottom of the story. Apparently you can schedule "a CDTA travel trainer, who can accompany new customers and help them learn the ropes on the spot."
What? If people need a coach to help them ride the bus, that's probably a pretty good indication that the schedules and signs need improvement.
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