CDTA wants to know what you think about taxi service in this area

CDTA taxi survey screengrabCDTA has posted an online survey looking for feedback and ideas about taxi service in the Capital Region. Blurbage:

The questionnaire offers an opportunity for riders to provide comments on previous experiences and what they would like to see moving forward to enhance their taxi experience.
"We see this as a chance to receive feedback on what people want to see from this industry moving forward," said CDTA Chief Executive Officer Carm Basile. We are excited to enhance the menu of mobility options across the Capital Region."
In addition to the customer questionnaire and common ordinance, CDTA will focus on adding other customer support systems, including a new web page with detailed information about local taxi services and the integration of its call center for taxi services.

We skimmed through the survey and we're guessing it would probably take most people no more than five minutes to complete.

But, you might be thinking, CDTA is the bus org -- why is it focused on taxis?

Because it's also now in position to create a regional taxi system for the Capital Region thanks to a new law that passed during the last state legislative session. The legislation allows local municipalities to opt-in to a setup in which CDTA would serve as an administrator for taxi (and taxi driver) licensing and a common complaint system. The idea is to create common standards across municipalities for taxi companies, drivers, and riders.

Or, to boil it way down, the goal is to create a common taxi system here that's less confusing and doesn't routinely disappoint people.

So this survey is one way to speak up about what you'd like to see. If past surveys are any indication, people have a lot to say about taxi service in this area.

Comments

Cost, cost, cost. The cost of taking a taxi is staggering compared with similar regions, and it encourages drunk driving. And this isn't because of Uber and Lyft - there are plenty of places that don't have Uber and Lyft that have never needed it because their taxis were already affordable!

Having an app and being able to schedule/pay online would also be a draw, but even if there was a credit card reader in the cab that would be better than worrying about if you have enough cash on hand.

Say Something!

We'd really like you to take part in the conversation here at All Over Albany. But we do have a few rules here. Don't worry, they're easy. The first: be kind. The second: treat everyone else with the same respect you'd like to see in return. Cool? Great, post away. Comments are moderated so it might take a little while for your comment to show up. Thanks for being patient.

The Scoop

Ever wish you had a smart, savvy friend with the inside line on what's happening around the Capital Region? You know, the kind of stuff that makes your life just a little bit better? Yeah, we do, too. That's why we created All Over Albany. Find out more.

Recently on All Over Albany

Drawing: Beer dinner at City Beer Hall

The City Beer Hall has a special dinner lined up for next Monday featuring beers from Common Roots Brewing and Peekskill Brewery (like bookends on... (more)

Gnome away from home

A post shared by Henry Bellagnome (@tourism_gnome) on Jul 1, 2017 at 9:32am PDT This is an Instagram account of a garden gnome --... (more)

If you've been wanting to take one of those State Education building tours, don't wait

Quick follow-up on that new series of monthly tours of the beautiful state Education Building: they are very popular. The tour dates for September, October,... (more)

Neba Sandwich from Mike's Neba

Whoever coined the saying "absence makes the heart grow fonder" probably didn't mean for the quip to apply to a sandwich. Hey, love comes in... (more)

Tours at Oakwood Cemetery

The historic Oakwood Cemetery in Troy has a handful of tours coming up over the next few months. Each guided walk has it own... (more)

Recent Comments

I'm concerned how much demolition is going on here. Too many important, historic buildings in Albany are already tagged with an 'X' and the city's approach seems to tear down and ask questions later. Not only are these homes part of the city's history but they are what makes this place unique and they should be treasured- not trashed. In addition, these structures are better built and will last longer than new construction. ...

Drawing: Beer dinner at City Beer Hall

...has 25 comments, most recently from Brian

Gnome away from home

...has 1 comment, most recently from Justin

Morning Blend for Aug 22

...has 1 comment, most recently from Lauren Alpert

Finding refuge: Rifat Filkins

...has 1 comment, most recently from Eric F

How to commemorate a traitor

...has 4 comments, most recently from Eric Scheirer Stott